Privacy Policy

This Privacy Policy explains how fxbroker.com ("Company", "we", "us", or "our") collects, uses, and protects the personal information of individuals ("you" or "users") who visit our website, communicate with us, create an account, or use our brokerage and related financial services.

We are committed to safeguarding your privacy and ensuring compliance with applicable data protection and financial services regulations.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Financial and transactional data required to perform brokerage and trading services
• Communication history including SMS messages or phone call recordings (if applicable)

Automatically Collected Information

We may also automatically collect:

• IP address
• Browser and device information
• Website usage activity (for security and analytics)

2. How We Collect Information

We collect information when:

• You register or create an account on our website
• You submit forms or requests online
• You contact us by email, phone, SMS, live chat, or via third-party platforms
• You provide verbal consent during phone calls
• We perform identity or regulatory verification
• We place cookies or analytics tools on our website

3. How We Use Personal Information

We use your information to:

• Provide brokerage and financial trading services
• Verify identity and meet regulatory compliance (KYC / AML)
• Process transactions and account funding/withdrawals
• Communicate service updates, confirmations, and support messages
• Improve platform functionality, security, and user experience
• Send account-related alerts and notifications

We do not send unsolicited promotional SMS or spam messages.

4. SMS/Text Messaging and Consent

By providing your phone number, you consent to receive service-related SMS messages such as:

• Account verification codes
• Security alerts
• Transaction confirmations
• Support communication

5. Data Sharing and Disclosure

We may share personal information only with:

• Identity and compliance service providers
• Payment processing partners
• Secure hosting and data storage providers
• Law enforcement or regulatory authorities where legally required

We do not sell, rent, or trade personal data.

All third-party providers are contractually required to protect your information.

6. Data Security

We implement security controls including:

• Encrypted data transmission (HTTPS/SSL)
• Restricted-access storage environments
• Identity verification procedures
• Continuous system monitoring

However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on applicable laws in your region, you may have the right to:

• Request access to your personal data
• Request correction or updates to your information
• Request deletion of your account (unless restricted by regulatory retention requirements)
• Withdraw consent for SMS communication

To exercise these rights, contact us using the email below.

8. Cookies and Tracking Technologies

We use cookies and analytics tools to:

• Improve website performance
• Detect and prevent fraudulent activity
• Personalize user experience

You may disable cookies in your browser settings, but some services may not function properly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a new "Last Updated" date.

10. Contact Information